Consumer Rights

Right To Know
The California Consumer Privacy Act (CCPA) provides California resident consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

You have the right to request that Vita-Pakt Citrus Products disclosed certain information to you about the collection and use of your personal information over the past 12 months through our website. Once we receive and confirm your consumer request, we all disclosed to you:

The specific piece of personal information we collected about you. Our business or commercial purpose for collecting or selling that personal information. The third parties with whom we share that personal information. If we sold or disclosed your personal information for a business purpose.

What Information We Collect
Vita-Pakt has collected the following personal information from its consumers within the last twelve (12) months: Name, Company, Phone, Email, City, State, Zip, and Country. (Do we need to add "Message" to this?)

Use of Personal Information
We may use or disclose the personal information we collect to fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote, ask a question, or request a sample, we will use that personal information to respond to your inquiry.

Personal Information You’ve Disclosed for Business Purposes
We engage certain trusted third parties to perform functions and provide services to us, including hosting and maintenance, air monitoring, debugging, performance monitoring, and database storage. We may share your personal information with these third parties, but only to extent necessary to perform these functions and provides such services. We also require these third parties to maintain the privacy and security of the personal information they process on our behalf.

Do Not Sell My Personal Information
Vita-Pakt Citrus Products will not sell your personal information. California law requires that we maintain a separate web page that allows you to opt out of the sale of your personal information, which can be accessed by clicking here:

Right To Delete
To exercise the access, data portability comma and deletion rights described above, please submit a verifiable consumer request to us by either:

Calling us at 1-888-684-8272
Emailing us at privacy (at)

Only you, or a person registered with the California Secretary of State that you authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide enough information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with enough detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information as it relates to you.

We only use personal information provided in a verifiable consumer request to verify the requester identity or authority to make the request

Right To Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services for exercising your right to privacy.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties for exercising your right to privacy.
  • Provide you a different level or quality of goods or services for exercising your right to privacy.

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